1. Introduction

Welcome to the website of Clínica Hispana Vida y Salud. We value your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, protect, and share your information, in compliance with Texas state laws and federal privacy regulations such as HIPAA.

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2. Legal Scope

This policy applies to all personal and health information collected through our website, online forms, social media, emails, or other digital means. It complies with:
 

• Texas Medical Records Privacy Act (Texas Health and Safety Code, Chapter 181).
   

• Texas Data Privacy and Security Act (effective July 2024).
   

• Federal Health Insurance Portability and Accountability Act (HIPAA).

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3. Information We Collect

We may collect the following types of information:
 

• Personal data: name, email, phone number, or other details you provide when scheduling appointments or submitting forms.
   

• Medical information: data related to your health, medical history, or services received.
   

• Browsing data: IP address, browser type, visited pages, and website usage through cookies or analytics tools.

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4. How We Use Your Information

We use the collected information to:
 

• Process appointments, requests, or medical services.
   

• Provide personalized care and medical follow-up.
   

• Comply with medical and legal regulations.
   

• Improve the user experience on our website.
   

• Send communications related to our services (with your consent).

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5. Protection of Medical Information (PHI)

Protected Health Information (PHI) is used only for treatment, payment processing, and administrative operations, in accordance with HIPAA. We do not sell, rent, or share your PHI without your explicit authorization, unless required by law or necessary for your care.

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6. Your Rights

As a Texas resident, you have the right to:

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• Access, correct, or request deletion of your personal information.
   

• Request a copy of your medical history.
   

• Object to the use of your data for non-medical purposes.
   

• Be notified in case of a data breach that affects your information.
   

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7. Data Security

We implement physical, electronic, and administrative safeguards to protect your information from unauthorized access, loss, or misuse. Only authorized personnel have access to your personal or medical data.

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8. Cookies and Similar Technologies

This website may use cookies or other technologies to enhance your experience and analyze site usage. You may set your browser to block cookies, although some website features may not function properly.

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9. Data Retention

Your information is stored as long as necessary to meet medical, legal, or administrative obligations. After that, it is securely deleted or anonymized.

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10. Changes to This Policy

We may update this policy periodically. The date of the latest update will be displayed at the end of this document. We recommend reviewing it regularly.

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11. Contact

If you have questions, requests, or would like to exercise your privacy rights, please contact us at:

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Email: chvidaysalud@gmail.com
Phone: (+1) 210-967-3003